Social Workers

The social work component of the Pediatric Hematology/Oncology Department includes three licensed clinical social workers, Diane Howard, Francesca Ferretti, and Jennifer St.Clair. Our oncology social workers complete a comprehensive psychosocial assessment with every family to identify potential barriers to care and to connect families with supportive resources. Our clinical social workers provide care to support the entire family system while they battle a child’s life threatening illness. These services are available to families in both the inpatient and outpatient settings.

Diane Howard, LCSWDiane Howard, LCSW

Diane began working in pediatrics in 1980. She has extensive experience in medical as well as mental health settings. Diane joined the Pediatric Hematology/Oncology Team in September 2006. She works on the inpatient service.






Francesca Ferretti, MSW, RCSWI

Francesca earned her Bachelor of Science in Psychology from the University of Florida and received her Master of Social Work degree from the University of Central Florida in 2015. She is currently licensed in the state of Florida as a Registered Clinical Social Work Intern. Francesca has experience in crisis intervention and working in acute medical settings.  Francesca obtained clinical experience with an oncology focus through her internships at Libby’s Legacy Breast Cancer Foundation and Arnold Palmer Hospital for Children. She is currently a member of the Association of Pediatric Oncology Social Workers. Francesca has worked in the department of hematology/oncology since July 2015.





No picture availableJennifer St. Clair

Jennifer St. Clair graduated with her Master of Social Work degree from UNC Chapel Hill in 2007 and earned her LCSW in 2011. She has worked as the clinical social worker for Pediatric Neuro-Oncology and Pediatric Bone Marrow Transplant since joining Shands Hospital in July 2016. Prior to her current role, Jennifer was employed as the clinical social worker for Pediatric Neuro-Oncology at Duke University Hospital for several years. She has been a member of the Association of Pediatric Oncology Social Workers since 2013 and has had several posters accepted for display at various national and international conferences. Jennifer also currently serves as a member of the Social Work Board for The Bone Marrow Foundation.